QUALITY SYSTEMS
In the context of the continuous improvement of our products and services, Pantelidis SA. has incorporated internationally recognized quality systems related to management, production, and the scope of calibrations.
Our company is subject to annual audits by independent bodies, which certify compliance with quality systems, thus ensuring the best quality of the products and services we offer to our partners.
QUALITY SYSTEMS ISO 9001
ISO 9001 standard defines the general specifications regarding the way our company operates and aims to optimize the products we produce and the services we provide, in order to maximize compliance with the needs and requirements of our customers.
The system includes procedures for all the company’s departments (secretariat, accounting, sales, technical department, production and support) and ensures the organized and orderly operation of the company as well as high-quality service to our customers.
The quality management system and its compliance are certified by TUV HELLAS SA. with annual inspections and evaluations.
ASSESSMENT LABORATORY COMPETENCE ACCREDITATION SYSTEM ISO 17025
ISO 17025 standard specifies the general requirements for the operation of the calibration laboratory of weighing instruments and mass standards. Its observance by our company ensures the technical and organizational adequacy of the calibration laboratory, as well as the correct calculation of the results of the calibrations carried out by the PANMETRO laboratory.
Our laboratory is accredited to carry out calibrations of mass standards as well as weighing instruments of a wide range of capacities: from small table scales to bridge scales. The certificates issued for objects within the scope of accreditation also have the ESYD logo.
The quality management system and its compliance are certified by the National Accreditation System S.A. S.A. (ESYD) with annual inspections and evaluations.
See the certificate ↓ and the scope of accreditation ↓
ISO 17025 ANALYSIS LABORATORY COMPETENCE ACCREDITATION SYSTEM
ISO 17025 standard specifies the general requirements for the operation of the calibration laboratory of weighing instruments and mass standards. Its observance by our company ensures the technical and organizational adequacy of the calibration laboratory, as well as the correct calculation of the results of the calibrations carried out by the PANMETRO laboratory.
Our laboratory is accredited to carry out calibrations of mass standards as well as weighing instruments of a wide range of capacities: from small table scales to bridge scales. The certificates issued for objects within the scope of accreditation also have the ESYD logo.
The quality management system and its compliance are certified by the National Accreditation System S.A. S.A. (ESYD) with annual inspections and evaluations. See our certificate and scope of accreditation.
QUALITY ASSURANCE OF THE PRODUCTION PROCESS - MODULE D
After the incorporation of European Directive 2014/31/EU into Greek legislation with the Official Gazette 1230 27/04/2016, weighing instruments circulating on the Greek market and intended for commercial transactions are required to have type approval, while their manufacturers must demonstrate that they meet the required specifications for the production of weighing instruments, through an assessment by a notified body within the European Union.
To fulfill the above requirement, PANTELIDIS S.A. is assessed by the Dutch notified body NMI annually and has a Module D ↓ certification which allows it to place on the market weighing instruments suitable for legal use in commercial transactions.